Delivery...

The phone rings. "It's B&Q Home Delivery. We'll be there in about 30 minutes" The bathroom is (pretty much out-of-the-blue) half-an-hour away from being delivered...!

All this would be great, if we had some more notice/agreed on delivery arrangements. The conversation continues something like this:

Me: Er, I beg your pardon..?
B&Q: It's B&Q. We'll be there in about 35 minutes. With your bathroom.
Me: Oh. Okay. Will I need to store stuff?
B&Q: Yes, I should think so.  (I knew that I'd have to, but was taken unawares.)
Me: Okay. Will I need much space?
B&Q: Well, yeah. We've got a bath, a bath panel, a worktop and 3 pallets.
Me: 3 Pallets?
B&Q: Yes.
Me: Right - I'll make some room... Can you deliver around the back if possible?
B&Q: We're in a 7 and a half ton lorry.
Me: Well try. (Thinking that all the recycling & waste management trucks manage it... At speed.) If you can't then you'll have to park at the front I suppose...
B&Q: ...What?
Me: Please try to deliver around the back of the property - it'll be easier.
B&Q: Okay.
Me: See you soon.
B&Q: Yeah, about half hour.
[Click, burrrr]

When they arrive they tell me the delivery had been marked 'IC' for 'important consignment'. Not, it seems, important enough to tell me of it...

Nevertheless, we make space and the lovely (but very tired) deliverymen proceed to drop off our kitchen: